24/7 Doctors On Call | Student Medical Support | Rustic

24/7 Medical Access for Every Student, Every Program, Everywhere

All Rustic Pathways participants have immediate access to medical consultation during their program through our partnership with Healix International.

How It Works

Step 1: Student Needs Medical Consultation

Program Leader identifies need beyond first aid

Step 2: Direct Connection Within 15 Minutes

Call Healix International: +1 646.893.5275
Rustic Policy #: RUS2204220

Step 3: Professional Medical Guidance

  • English-speaking physicians
  • Pediatric and adolescent expertise
  • Prescription authorization
  • Hospital referral if needed
  • Direct billing arrangements

Beyond Emergency Response

Proactive Health Management

  • Pre-departure medical review by licensed professionals
  • Complex condition consultations before travel
  • Medication protocol planning
  • Altitude and climate-specific guidance

On-Program Support

  • Daily wellness monitoring by trained leaders
  • Direct physician access for non-emergencies
  • Mental health consultation available
  • Parent communication coordination

Learn more about our health protocols

What This Means for Parents

No waiting – Direct physician access 24/7
No language barriers – English-speaking doctors worldwide
No out-of-pocket costs – Insurance covers consultations
No medical decisions alone – Professional guidance always available

Real Support When It Matters

“When my daughter’s asthma flared in Peru, the Program Leader connected with a doctor in 10 minutes. They adjusted her medication protocol and she continued the program without missing anything.” – Parent, 2024

“Our son’s altitude symptoms worried us, but the on-call physician walked us through exactly what was normal and when to be concerned. Having expert medical advice at 2am was invaluable.” – Parent, 2023

Medical Support Contacts

  • Healix International 24/7: +1 646.893.5275
  • Rustic Emergency Hotline: +1 440.220.4565
  • Email: rusticpathways@healix.com

Learn about complete safety protocols | View health insurance coverage

Explore Complete Safety Resources

View all student safety protocols → | Meet our trained leaders → | Download safety guide →