See below for answers to our most frequently asked questions regarding travel, food, accommodations—you name it. To make it easier for you, we’ve broken these apart by answers for educators and students and their families.
If you can’t find the answers you’re looking for here, contact us by phone at 800.321.4353 or by email at groups@rusticpathways.com.
Rustic Pathways Group Travel works with academic institutions and individual groups from around the world. We help educators like you create the perfect group travel program to meet your needs, drawing on year-round operations in more than 20 countries across the globe and the best international and local staff in the industry. Rustic Pathways Group Travel allows you to create the perfect customized travel program, whether it’s based around intense service, deep local immersion, adventure and exploration, experiential academics, or simply the opportunity to relax and soak up the beauty of far away lands.
Our immersive travel programs lay the groundwork for long-term impact on your students’ cultural competency, and our locally-driven service initiatives meet international development standards. Learn more about how to create the perfect program for your group.
Call 800.321.4353 (USA) or +1 440.975.9691 (international), or email groups@rusticpathways.com to get started. You’ll partner with a Rustic Pathways Program Coordinator (PC) who will help identify the right fit for your group. Think of your PC as a travel concierge who will connect you with our Country Teams to customize the experience for your students, and provide the pre-trip support you’ll need to promote, recruit, and enroll students in your program. Your PC will be with you every step of the way. Learn more about how to create the perfect program for your group.
We employ some of the best staff in the industry. We draw on a pool of all-stars from Ivy League schools to remote jungle villages, each with their own intricate knowledge of the regions they serve, a passion for the programs they lead, and a dedication to enriching the lives of our group participants through service, learning, and travel. Learn more about how we identify Program Leaders, why it takes us four months to hire them, and how we train them to deliver the best possible program experiences for students and educators.
All full-time Program Leaders are certified as Wilderness First Responders and all seasonal staff have at least First Aid and CPR certifications. Programs in rural areas are staffed with leaders that have the highest level of training. Additionally, Program Leaders are tested every year on their medical knowledge and perform hands-on skills verification through our customized refresher training.
Groups have traveled with Rustic Pathways from 33 countries around the world, including North America, Europe, the Middle East, Asia, Southeast Asia, and the South Pacific among others.
Students joined us from more than 20 countries in 2017. Of those, 36 percent came from schools in the United States while 64 percent joined Rustic trips from international schools.
Rustic Pathways works with customized groups of all ages, from middle school students to adults. We can easily help you create the perfect program to match your group dynamics to more than 20 fantastic destinations around the world. Learn more about how to create the perfect program for your group.
Contact us! We can’t wait to hear from you and start creating your perfect program! Call 800.321.4353 (USA) or +1 440.975.9691 (international), or email groups@rusticpathways.com to get started.
Rustic Pathways can arrange payment for your program through your school’s billing office or from each individual participant. We typically collect a $200 deposit per student when they enroll, followed by two equal installments—the first due 15 days after your trip is confirmed, and the second due 90 days before your trip begins.
We are always willing to adjust payment schedules to meet the needs of your school, or your individual students.
In almost all cases, Rustic Pathways Group Travel programs include all touring, activities, and admission fees as specified in the trip itinerary. We also cover all internal ground transportation, accommodation, and meals. Some programs offer add-on activities at an additional cost, like skydiving or bungee jumping. Personal items such as souvenirs, laundry, Internet, snacks, and phone calls are not included. The cost of international and domestic airfare is also not included in the program price.
After enrolling in a Rustic Pathways Group Travel program, each participant (including trip chaperones) will be responsible for correctly completing all required waivers and medical forms prior to departure. These forms include the Participant Enrollment Agreement, Release of Liability Agreement, and Medical and Emergency Information Form. This document will be emailed to you and requires an electronic signature from the participant and a legal parent or guardian (if younger than 22). Some programs will have supplementary forms required by our partner organizations as well.
If you have any questions or need help with your forms, please contact us at groups@rusticpathways.com.
Yes. While all participants will receive coverage through International SOS, Rustic’s provider of travel and emergency medical services, that doesn’t include the cost of any medical treatment before, during, or after your trip.
In the event of injury or illness, we will take care of your student’s well-being; however, the family is responsible for all expenses incurred for medical treatment and services received. Students should carry their insurance information while traveling on Rustic Pathways trips.
We partner with Trip Mate and Trawick International to offer our families optional plans (which includes primary medical coverage) for those who choose to purchase it. Learn more about travel and medical insurance.
Rustic Pathways will work with you to the best of our ability to refund money to any students who have enrolled. In almost all cases, only program costs are refundable. International airfare, as well as any internal flights within foreign countries, may not be refundable, as is the case with some transportation charges. Depending on the number of days prior to the start of your program, the general cancellation terms apply:
Cooks take advantage of the abundance of fresh foods available in every country we visit. Experiencing local cuisine is a major component of all of our culturally-immersive programs, and should be seen as a key ingredient that makes these programs so unique. That being said, we can accommodate most dietary restrictions in all of our countries of operations as well.
We can cater for almost any dietary requirements, including vegetarianism. It’s very important that you advise us of any allergies or special dietary needs when you enroll.
Rustic Pathways works with groups from a variety of backgrounds who bring a mix of skills and experiences to their programs. Previous exposure to most activities is not necessary. We ask only that you bring a positive attitude and a willingness to learn.
Rustic Pathways Group Travel works with academic institutions and individual groups from around the world. We create group travel programs drawing on year-round operations in more than 20 countries across the globe and the best international and local staff in the industry. Rustic Pathways Group Travel programs include community service, cultural immersion, experiential education, and adventure. They lay the groundwork for long-term impact on your students’ cultural competency, and our locally-driven service initiatives meet international development standards.
We employ some of the best staff in the industry. We draw on a pool of all-stars from Ivy League schools to remote jungle villages, each with their own intricate knowledge of the regions they serve, a passion for the programs they lead, and a dedication to enriching the lives of our group participants through service, learning, and travel. If you’re traveling as part of a school group, your teacher or teachers from your school will also serve as trip chaperones.
Learn more about how we identify Program Leaders, why it takes us four months to hire them, and how we train them to deliver the best possible program experiences for students and educators.
All full-time Program Leaders are certified as Wilderness First Responders and all seasonal staff have at least First Aid and CPR certifications. Programs in rural areas are staffed with leaders that have the highest level of training. Additionally, all Program Leaders attend annual training during to review common medical issues, emergency scenarios, and critical incident protocols.
Rustic Pathways offers flight booking as an optional service. Check with your school to learn whether Rustic is booking flights, whether they’re working with a travel agent, or your responsible for booking your own tickets.
No. international airfare is an additional cost but Rustic Pathways can book international flights for you.
We typically collect a $200 deposit per student at the point of enrollment, followed by two equal installments—the first due 7 days after your trip is confirmed, and the second due 90 days before your trip begins. Rustic Pathways accepts payments by secure electronic check (ACH payment), check, money order, or wire transfer. Specific options depend upon the country in which you bank. Payment details will be included with your Invoice. For more information, click here.
In almost all cases, Rustic Pathways Group Travel programs include all touring, activities, and admission fees as specified in the trip itinerary. We also cover all internal ground transportation, accommodation, and meals. Some programs offer add-on activities at an additional cost, like skydiving or bungee jumping. Personal items such as souvenirs, laundry, Internet, snacks, and phone calls are not included. The cost of international and domestic airfare is also not included in the program price.
Yes. While Rustic Pathways Group Travel programs are quite comprehensive and include almost all necessities, participants will need some spending money for optional expenses, such as souvenirs, personal phone calls, internet access, and laundry.
After enrolling in a Rustic Pathways Group Travel program, each participant will be responsible for correctly completing all required waivers and medical forms prior to departure. These forms include the Participant Enrollment Agreement, Release of Liability Agreement, and Medical and Emergency Information Form. This document will be emailed to you and requires an electronic signature from the participant and a legal parent or guardian (if younger than 22). Some programs will have supplementary forms required by our partner organizations as well. If you have any questions or need help with your forms, please contact us at groups@rusticpathways.com.
Some countries do require visas. In all such cases, participants will be responsible for obtaining their own visas prior to the start of the program. Rustic Pathways will work with you to make sure the visa application process is clear, and you’ve correctly completed this process prior to departure. Learn more about tourist visas.
Yes. While all participants will receive coverage through International SOS, Rustic’s provider of travel and emergency medical services, that doesn’t include the cost of any medical treatment before, during, or after your trip.
In the event of injury or illness, we will take care of your student’s well-being; however, the family is responsible for all expenses incurred for medical treatment and services received. Students should carry their insurance information while traveling on Rustic Pathways programs.
We partner with Trip Mate and Trawick International to offer our families optional plans (which includes primary medical coverage) for those who choose to purchase it. Learn more about travel and medical insurance.
Rustic Pathways will work with you to the best of our ability to refund your money. In almost all cases, only program costs are refundable. International airfare, as well as any internal flights within foreign countries, may not be refundable, as is the case with some transportation charges. Depending on the number of days prior to the start of your program, the general cancellation terms apply:
•Less than 45 days – no refund of program cost
Rustic Pathways creates a detailed packing list for each of our group programs for all participants to access on their customized website. Please bring your passport, airline tickets, clothing, and any other personal items detailed on the packing list for your program.
Rustic Pathways works with customized groups of all ages, from middle school students to adults. We can easily help you create the perfect program to match your group dynamics to more than 20 fantastic destinations around the world.
Cooks take advantage of the abundance of fresh foods available in every country we visit. Experiencing local cuisine is a major component of all of our culturally-immersive programs, and should be seen as a key ingredient that makes these programs so unique. That being said, we can accommodate most dietary restrictions in all of our countries of operations as well.
We can cater for almost any dietary requirements, including vegetarianism. It’s very important that you advise us of any allergies or special dietary needs when you enroll.
Rustic Pathways works with groups from a variety of backgrounds who bring a mix of skills and experiences to their programs. Previous exposure to most activities is not necessary. We ask only that you bring a positive attitude and a willingness to learn.
Participants have limited access to phones during most programs. Internet access is usually available once or twice a week, and most people stay in touch through email. You should not expect to use cell phones during programmed activities or group time on the trip. Limited cell phone use is available during free time, as determined by the trip leaders. Many of our programs travel to remote areas with limited or no cell phone service, and the ability to make calls is not guaranteed.
Our programs are designed for positive and level-headed students with interests in experiential learning and travel. Our programs are not suitable for students with conduct disorders, chemical dependencies, an inability to work constructively in team environments or follow instructions, or an unwillingness to behave in a culturally sensitive manner.
Rustic Pathways offers flight booking as an optional service. Groups are not required to book flights through Rustic Pathways, though many groups prefer to do so for the sake of ease and simplicity.
Groups of 10 or more participants can travel on a group booking, allowing us to secure your flights with only a program deposit.
Most airlines do not allow group bookings for fewer than 10 travelers. If your group has fewer than 10 participants, Rustic Pathways will still be able to support with flight bookings but will be required to purchase tickets outright. In turn, our policy for groups of 10 or fewer participants is that all travelers be enrolled on the program with their full legal name as it appears on their travel document, and have paid at least half of their total program plus airfare cost before we purchase flights.
As many schools prefer to work with a local travel agent to book international airfare, we do not include the cost of flights in our program price.
If your school does not have an existing relationship with a local agent, or you would prefer to book your flights through Rustic, we will be more than happy to do so! Simply tell your Program Coordinator during your itinerary planning phase, and they will add airfare to your unique quote.