Talk it through before you decide
Thirty minutes with someone who knows the programs. Bring your questions. Nothing is decided on the call.
- 30 minutes
- Zoom or phone
- No cost
Meet an admissions counselor
For students ages 14 to 18 and their parents. Bring the student if you can.
Meet a school group travel expert
For educators planning travel for a class, a grade or a club. Middle school through college.
Call your Personal Travel Advisor
Enrolled families have an advisor who handles flights, forms and packing questions.
- You know your advisorReply to their last email, or call the main line and ask for them by name.
- You do not know who they areCall the main line during business hours and give the student's name. We will connect you.
- The student is travelling nowUse the 24/7 number issued at enrollment. It sits with the itinerary at myrustictrip.com.
Main line
Monday to Friday, 9am to 6pm US Eastern. Ask for a callback if that lands overnight where you are.
Call +1 (440) 975-9691What actually happens in the 30 minutes
We ask what you are solving for
Fit, timing, cost, safety, maturity. It is usually not the question people open with.
We narrow the options
From everything running in your window down to a handful worth comparing.
You get it in writing
An email with what we discussed: programs, dates, prices, and what is included.
Bring these if you have them
None are required. Plenty of good calls start with nothing more than a grade and a question.
- Who is travellingA student's age, or the grade and rough group size for a school trip.
- WhenSpring break and summer run on the high school calendar. A rough window is enough.
- Anywhere already in mindTwo or three places narrows it quickly. So does ruling places out.
- What you want out of itService, language, adventure, or a subject like marine biology.
Emily Green, Admissions Counselor
Emily matches students with teen travel and gap year programs and guides families through enrollment. She has led Rustic Pathways programs herself. She joined in 2022.
Calls are shared across the team, so you may meet a colleague instead.
Three other ways to get an answer
Call us now
Monday to Friday, 9am to 6pm US Eastern. Ask for a callback if that lands overnight where you are.
+1 (440) 975-9691Send a message
General questions get a reply within one business day. Safety questions within four hours.
Go to the contact formRead first, talk later
The catalog lists every program with dates and prices, so you can browse before speaking to anyone.
Request a catalogBefore you book
Is this a sales call?
No. Counselors are paid to place students in the right program, not to close on the call. If nothing fits, they will tell you.
Should the student be on the call?
If the schedule allows, yes. The student answers the questions that matter most.
I am a teacher without dates or numbers yet. Too early?
No. School trips have run on anything from a month's notice to eighteen months out. Most schools start nine to eighteen months ahead.
What if I am outside the United States?
The scheduler shows times in your own timezone. Pick whatever works where you are.
Can I move or cancel the call?
The confirmation email carries reschedule and cancel links. Neither needs a phone call.